FSA
The Financial Services Authority (FSA) is an independent non-governmental body, given statutory powers by the Financial Services and Markets Act 2000. They are a company limited by guarantee and financed by the financial services industry. The Board sets overall policy, but day-to-day decisions and management of the staff are the responsibility of the Executive Committee
The FSA is accountable to Treasury Ministers and, through them, Parliament. They are operationally independent of government and are funded entirely by the firms it regulates. The FSA is an open and transparent organisation and provide full information for firms, consumers and others about our objectives, plans, policies and rules, including through this website.
Any firm or individual that carries out a regulated financial service market activity in the UK must be authorised by the FSA, unless they are exempt.
The Mortgage Shop (South East) Ltd is authorised and regulated by the Financial Services Authority. The Financial Services Authority does not regulate finance, overseas mortgages and some aspects of buy to let and commercial mortgages. We are entered on the FSA Register No 300343 at www.fsa.gov.uk/pages/register/
Treating customers fairly
At Investaco, we are committed to offering our customers the highest possible standards of service. In doing so we are pleased to support the Financial Services Authority initiative ‘Treating Customers Fairly’ (TCF).
In adopting the TCF principle we recognise that fair treatment of our customers is about adding value to the service we offer. We aim to protect the interests of our customers throughout the relationship and meet as best we can the unique needs of each customer by offering a transparent, efficient and professional service.
We regularly review our service levels and appreciate our clients feeding information back on how we could do better.
For more information, please contact us